CoinDCX Commits INR 100 Cr to Launch Digital Suraksha Network
As part of the Digital Suraksha Network, CoinDCX plans to introduce a 24×7 WhatsApp helpline to help users verify suspicious links, platforms, and offers before making transactions.
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Crypto exchange CoinDCX has announced an INR 100 crore commitment to launch the Digital Suraksha Network, a cyber safety initiative aimed at strengthening India’s digital finance ecosystem.
The announcement comes shortly after the company’s co-founders, Sumit Gupta and Neeraj Khandelwal, were granted bail in a fraud case linked to an impersonation website.
According to CoinDCX, the fraud involved a fake domain that had no connection with the company, its platform, or its systems. The court noted that “no prima facie case was made out,” adding that no transactions were routed through the exchange.
CoinDCX said the episode highlighted broader gaps in identifying and preventing digital fraud. “The incident exposed structural weaknesses in how fraudulent platforms are detected across the ecosystem,” the company stated, positioning the new initiative as an industry-wide effort.
As part of the Digital Suraksha Network, CoinDCX plans to introduce a 24×7 WhatsApp helpline to help users verify suspicious links, platforms, and offers before making transactions. It will also roll out an open fraud intelligence API to share real-time data on fraudulent domains. The company said it has already identified more than 1,200 websites impersonating its brand.
The initiative will include training programmes for cybercrime units, focusing on blockchain forensics and digital asset tracking. A nationwide awareness campaign, titled “Caution Before Transaction,” is also planned to promote safer digital practices.
CoinDCX noted that increasingly sophisticated and cross-border fraud networks, often aided by AI tools, have made detection more complex. It added that collaboration among exchanges, banks, fintech firms, and regulators will be essential to address the issue effectively.
Crypto exchange CoinDCX has announced an INR 100 crore commitment to launch the Digital Suraksha Network, a cyber safety initiative aimed at strengthening India’s digital finance ecosystem.
The announcement comes shortly after the company’s co-founders, Sumit Gupta and Neeraj Khandelwal, were granted bail in a fraud case linked to an impersonation website.
According to CoinDCX, the fraud involved a fake domain that had no connection with the company, its platform, or its systems. The court noted that “no prima facie case was made out,” adding that no transactions were routed through the exchange.
