The fresh fund will enable Wakefit.co to strengthen its expansion plans across categories and bolster its omnichannel presence to reach deeper pockets of the country
XYXX's omnichannel approach has been pivotal to their success across major metros as well as tier I, II and III markets, resulting in an explosive year-on-year growth of 300 per cent in FY22
The Shiprocket-Omuni acquisition deal will deliver a more robust and seamless post-purchase experience to the customers and will ensure better inventory utilization, faster localized fulfilment, optimize operational cost and deliver delightful multichannel experiences
AI is transforming every aspect of our lives and it's quite prominent in the banking industry. Today, with the help of omnichannel chatbots, customers enjoy seamless and personalized service across every touchpoint
The significance of digital communication channels for businesses has undoubtedly increased, with a clear realization that a great customer experience can no longer be delivered only through traditional mediums such as voice or emails
This strategic vision is going to drive omnichannel marketing in India in years ahead as sellers try to understand consumers' shopping habits and preferences
Sadly, this is where the essence of innovation starts depleting in the ecosystem eventually proving it to be a bubble rather than being a self-evolving ecosystem.