BFSI Veteran Nitin Chugh Joins Perfios as MD & Group CEO
Chugh brings nearly three decades of experience in the banking, financial services, and insurance (BFSI) sector.
Nitin Chugh
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Perfios has announced the appointment of Nitin Chugh as its Managing Director and Group CEO, marking a key leadership transition as the company expands its global footprint and technology capabilities.
Chugh will oversee the broader Perfios Group, which includes Clari5, CreditNirvana, and IHX. The core Perfios business will continue to be led by Sabyasachi Goswami, ensuring continuity in operations as the group scales its offerings across financial services.
The combined group focuses on delivering end-to-end solutions across the financial services lifecycle. While Perfios enables large-scale decision-making for financial institutions, Clari5 specialises in real-time fraud detection, CreditNirvana focuses on collections and debt resolution, and IHX works on transforming claims in the health insurance ecosystem.
Chugh brings nearly three decades of experience in the banking, financial services, and insurance (BFSI) sector. He most recently served as Deputy Managing Director and Head of Digital Banking and Transformation at State Bank of India, where he led major digital initiatives and customer growth strategies. He has also held leadership roles as CEO of Ujjivan Small Finance Bank and as Group Head of Digital Banking at HDFC Bank.
Chugh said, “I am excited to lead Perfios at a time when technology is fundamentally reshaping financial services, insurance and healthcare. Perfios has built a strong foundation as an Operating System for BFSI, powering critical decisioning for institutions that shape economies.”
He added, “What excites me is the momentum we are building around AI, with rapidly evolving capabilities across credit decisioning, fraud prevention, risk management, healthcare claims automation, collections, and debt resolution. I believe this has the potential to expand access to formal finance while improving the speed and quality of decisions.”
V R Govindarajan, Co-founder and Executive Chairman of Perfios, said, “Nitin brings a rare combination of deep industry expertise and proven leadership in driving transformation at scale. We are delighted to welcome him and look forward to the next phase of growth under his leadership.”
Founded in 2008 and headquartered in Bengaluru, Perfios serves over 1,000 financial institutions across 20 countries. The company processes billions of data points annually, helping banks and financial institutions streamline onboarding, underwriting, and decision-making processes.
Perfios has announced the appointment of Nitin Chugh as its Managing Director and Group CEO, marking a key leadership transition as the company expands its global footprint and technology capabilities.
Chugh will oversee the broader Perfios Group, which includes Clari5, CreditNirvana, and IHX. The core Perfios business will continue to be led by Sabyasachi Goswami, ensuring continuity in operations as the group scales its offerings across financial services.
The combined group focuses on delivering end-to-end solutions across the financial services lifecycle. While Perfios enables large-scale decision-making for financial institutions, Clari5 specialises in real-time fraud detection, CreditNirvana focuses on collections and debt resolution, and IHX works on transforming claims in the health insurance ecosystem.
