Customer Service | Page 2

For your company to grow at a sustained pace, the focus cannot shift from customer service to anything else as it is the reason why it was started

With a blend of perseverance, passion and business acumen entrepreneurs can not only create value and make a difference in society

Chatbots- a must-do rather than just a possibility for your e-commerce business

For all businesses, a happy customer is the biggest asset

To be successful in this segment, it's crucial for a brand to render customer satisfaction and offer services or products that match the customers' buying parameters

Service or post-sales relationships make a brand stand the test of time because that is what strengthens the existing base to be repeat customers

Attracting new customers is much more difficult than retaining one

The essence of becoming successful as an online brand

We tell you how AI powered customer service has a significant advantage due to the massive level of conversations an AI chatbot could perform with users

Continuous innovation in healthcare has given us lifesaving medical drugs and devices over decades and the cycle continues to evolve.

With Google prioritizing local inventory listings against online portal ads, it clearly is an indication of where the next big revolution is

Yaantra was founded by Jayant Jha, Ankit Saraf and Anmol Gupta in 2013, the company has managed to change the perception of the second-hand mobile phone industry in the offline grey market, in India.

For last mile delivery companies employ people from local towns and villages who do not have to travel far to earn their livelihood

The reason why a vast majority get the values wrong is that values can't be defined and communicated in a powerpoint presentation

Let's explore how Maintaining Customer Relations Through Change can only satisfy the expectations of the market

At times university degrees cannot teach you what elders can teach because there is no better collage than experience and today we bring you a compilation of few such tips

Hyper-growth stage of business development can be a roller coaster ride with unforeseen challenges, complexity and ambiguity in every step.

Your business will surely fail if you are unable to meet the needs of today's customers.

Your behaviour with the customers can do wonders for your venture

Using various channels for customer care increases the reach of the provider and using just one increases the standard ,both have their own positives

Most of the entrepreneurs fail to understand the delicate balance between PR and Social Media