Customer Satisfaction

Business News

How The Cashback And Coupon Industry Is Influencing India’s Ecommerce Sector

E-commerce players now understand the benefits of discount coupons and cashback sites. It has helped them retain an even larger market share and stay ahead of the competition

By Shankar Kotuli

Business News

How Can an Entrepreneur Enter a Saturated Market?

By Vineet Arya

Business News

Your Business Communications Mustn’t Suffer Due to Telephony Disasters

By Piyush Dawar

Business News

CRM: Going Digital To Improve Customer Satisfaction

By Virender Jeet

Growth Strategies

Challenges Faced by New Age Independent Hoteliers and Winning Over Them

Even while dealing with all the challenges, the role of an independent hotelier brings new excitement, learning, achievement and satisfaction every day

By Roop Pratap Choudhary

Business News

Have You Ever Heard About Management Relationships?

Skills that you need to master before getting into management relationships

By Ankit S. Maharishi

Business News

How ‘Product Is King’ Strategy Works in The Current Scenario

To be successful in this segment, it's crucial for a brand to render customer satisfaction and offer services or products that match the customers' buying parameters

By Jyoti Mohan Narula

Business News

Can Your Start-up Do Without an Online Shop?

An online shop means harnessing your physical shops and the related infrastructure better, thereby increasing your same-store sales

By Shashank Jain

Business News

How to Launch a Fast Growing Company

Entrepreneurs should identify their negatives and find partners who can negate or plug those gaps

By Baishali Mukherjee

Business News

#7 Reasons to Improve B2B E-commerce Experience for Consumers

If given a right push towards presentation with a focus on aesthetics B2B e-commerce can give better user experience to its consumers.

By Jayesh Desai

Business News

#4 Ingredients that Make a Chatbot the Perfect One

Intelligent chatbots enhances the customer experience and bolsters the conversion rate of a business

By Laduram Vishnoi

Business News

Key To Reduce Cost and Improve Customer Satisfaction

Start-ups are generally small in nature and agile in the initial years, hence they have fewer people and efficient process of communication between various departments

By Tejash D Mehta

Business News

CSAT And The Art Of Keeping Customers Happy

CSAT or Customer Satisfaction is a method to evaluate the satisfaction quotient of a customer after every transaction.

By KT Prasad

Business News

Why Should Millennial Tech Entrepreneurs Concentrate On IoT?

Millennial tech entrepreneurs are growing to take over the market and in no time.

By Yash Mehta

Business News

4 Hospitality Trends Entrepreneurs Need To Follow

Know About Hospitality Trends Every Budding Entrepreneur Needs To Follow

By Nidhi Singh

Business News

Journeying With Your Customer

Every time a customer touches an organization, it is a 'moment of truth'. This is that moment when an organization can make or break a customer's experience.

By Anil Makhija

Business News

Myntra Wakes Up to Reality, To Relaunch Its Website

The How and Why of e-Commerce Giant's U-turn

By Ritu Kochar