Starbucks Plans Global Capability Centre in Chennai
Starbucks plans a global capability centre in Chennai, creating around 800 technology jobs in its first phase.
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Starbucks has signed a pact to set up a global capability centre (GCC) in Chennai, hiring approximately 800 technology professionals in the first phase, the Tamil Nadu state government said. The investment figure was not disclosed.
The move follows a similar agreement signed days earlier by US pharmacy chain Walgreens with the Tamil Nadu government to establish a GCC in Chennai, which already hosts technology centres for global corporates including Citi, Barclays and American Express. Chennai accounts for roughly a tenth of India’s GCC base, according to the state government.
Starbucks currently operates around 500 cafes in India through a joint venture with Tata Consumer Products. GCCs have moved beyond low-cost back-office support in recent years, with global companies increasingly using them for higher-value functions such as finance, software development and research and development.
“The availability of a skilled workforce, lower attrition and good infrastructure” were factors behind the decision, said Anand Varadarajan, Technology Chief, Starbucks.
Starbucks has signed a pact to set up a global capability centre (GCC) in Chennai, hiring approximately 800 technology professionals in the first phase, the Tamil Nadu state government said. The investment figure was not disclosed.
The move follows a similar agreement signed days earlier by US pharmacy chain Walgreens with the Tamil Nadu government to establish a GCC in Chennai, which already hosts technology centres for global corporates including Citi, Barclays and American Express. Chennai accounts for roughly a tenth of India’s GCC base, according to the state government.
Starbucks currently operates around 500 cafes in India through a joint venture with Tata Consumer Products. GCCs have moved beyond low-cost back-office support in recent years, with global companies increasingly using them for higher-value functions such as finance, software development and research and development.
“The availability of a skilled workforce, lower attrition and good infrastructure” were factors behind the decision, said Anand Varadarajan, Technology Chief, Starbucks.
