Founded in 2016 by two co-founders from IIT Roorkee, Sourabh Gupta and Akshay Deshraj, Skit’s voice AI solution has been developed to enhance customer experience and engagement through intelligent voice conversations while at the same time resolving customer queries quickly. Customer contact centers or call centers are integral for operational success as they bridge the […]
The co-founder and CEO of Haptik believes that for businesses it becomes very critical to know about the customer experience and what does that experience looks like
Some fintech start-up founders and company leaders share their thoughts about the trends that they noticed in 2019 and what they expect from the upcoming year.